Wednesday, August 28, 2013

Music as Catalyst for Technology Talent


When I was completing my IT diploma at the Information Technology Institute (ITI) a few years back, our class often socialized together – most often at various venues on Spring Garden Road in Halifax, but also occasionally at one of our classmates’ homes/apartments. I was pleasantly surprised that the ability to pick up a guitar, electric piano, harmonica, etc. and to play something (with some talent) was more often the case than not among this group of IT educator candidates. It was more than just music appreciation, and the quality of performance was often quite good. It got so a few of us were jamming at least once a week in the final months of our program.

A new report has just come out from ICTC that expands on this, presenting compelling research on why cities with great music scenes and music education produce some of the best technology hubs, and attract substantial science and technology talent.

Check out the report.
 
This publication presents a bi-directional view of the role of music in the development of technology hubs. On the one hand, there is a substantial overlap in the skills of music and technology including:
  • Creativity & innovation
  • Independent and analytical thinking
  • Computational skills
  • Adaptability
  • Decision-making
  • Initiative Leadership
  • Planning and organizing
  • Teamwork and relationship-building
On the other hand, the appreciation of music and musical performance seems to be important to those who seek a living in technology and innovation industries. So, those municipalities that boast a healthy variety of music performance venues are considered favourably in terms of quality of life by both technology professionals and the executives who hire them.
 
So much for left brain, right brain? I wonder now if the great music scene in Halifax was one of the reasons I chose to stay here after my Masters degree? It certainly was one of the reasons I was so enthusiastic in participating in and facilitating the development of the Music Arts and Music Business programs at NSCC.
 

Monday, February 11, 2013

The Myth of the Free Lunch


Something for free always sounds better than something for cost, doesn't it? Well sure, it sounds better, but is it really? Can the free lunch truly exist? I got caught in the trap of the benevolent vendor recently when I offered "free services" to a local community association for as long as I was a member of their board. I made it clear that when I left, I would have to charge a fair fee, albeit a reduced not-for-profits' rate. In spite of that, when the time came to move from volunteer to paid services, the transition didn't go well.

It is compelling to consider the continuation of such philanthropy but the fact is that even if I only offered my time/services for free, there are real costs to be considered. In this case it was primarily the opportunity cost associated with using time that could have be turned to more profitable activities or to work for clients who have a higher priority. I am a keen believer in community involvement and volunteerism, but beginning to understand that offering services for free that you normally charge for comes with its challenges.

The question of "free" services needs a great deal of definition. This is in part because although the offer is given freely, the receiving organization still has an expectation of services being rendered with good quality and attention. However, your paying clients expect to you to show value for the money they are paying, otherwise why should they pay you at all? It is obvious that you need to give your paying clients the priority they deserve, but what does that mean to the expectations of a charity when you have made a commitment?

And so, back to a clear definition of "free services": it is imperative when giving (or receiving) free or deeply discounted services that the conditions of the gift including priority, timeliness of response, effort included (and not), term/ duration of offer, and so on are very clear between the volunteer and the association. Perhaps I failed to prepare them properly for the transition resulting from my departure and as a result, now the provision of two years of free services is being viewed as a plan to create a profitable dependency upon my company. It is in this light that I continue to hear one of my Dad's favorite sayings "you get what you pay for". Mind you, he also used to say, "never look a gift horse in the mouth". :-)

I have reflected on a few valuable lessons; first, I would encourage you to volunteer actively in your community, but be sure to volunteer services and effort that has no conflict with your primary business if possible; second, if there is no distinct term of offer, consider creating at least nominal cash exchange so that the expectations of both the receiving organization and the  donor are covered in such a way as to bind a valid and understandable contract; and finally, there is no free lunch, so be sure that the "real" transaction is clear and transparent and transitional terms are understood. Then the only question is "who's paying the tip?"